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    12/27/2007

    Persistent Power Jack Defects in Many Laptops

        This entry is an anthology of information about this widespread problem.   Here you may find links to local repair shops, repair guides, images, comments from other blogs, and a general orientation to this issue.  It presumes a basic knowledge of simple electrical circuits.
        ************************************************************
        My Toshiba M35X-S149 laptop developed a defect in its power jack for the 3rd time in 16 months, this after 2 repairs/replacements of its motherboard, and after a court-ordered extended warranty expired.   Google searches on this issued indicated this is a widespread problem.
        Links to websites discussing this issue will follow in this space.
    My own story:
        I "fixed" my own Toshiba M35X-S149 laptop which had a defective
    power jack.   I used the guide to disassembly of this model mentioned in the comments.  I was positive the power jack was the problem, since it had happened twice before, with a new motherboard & then a resoldered power jack repair which did not last.    My attempts at desoldering weren't of much use until M35X power jack for replacement
     
     
     
     
    I sawed the old power jack into 3 pieces.   Then I was able to desolder the smaller remnants.   After the mounting holes were cleaned I soldered two new leads of flexible wire direct to the motherboard at the positive & negative holes,
     
    Ultra_closeup_of_wires_soldered_into_place_of_defective_DC_power_jack
     
     
     
     
     
     
     
     
     
     
    put a loop in the wires for strain relief, brought the wires out the back of the case
     
    NEW LEADS LOCATION
    so that they formed a "dongle", then soldered a "chassis-mount" power jack (one that fit my AC adapter)  to the ends of the wires. 
     
    REPLACEMENT DC POWER JACK WITH PLUG AND NEW LEADS
     
     
     To my surprise, the computer booted up, and is still working.    The job is very poor-looking, but works just fine.
    EXTERNAL DC POWER JACK MOD
         I did my repair fully aware that I might fatally damage the motherboard
    in the process, but I was unwilling to pay for another "professional repair" in
    a machine out of warranty.
           The hardest part of the entire process was removal of the defective power jack from the motherboard.   The only tools I had were a soldering iron and a syringe-type solder sucker (illustrated).
    tnpt209
       A basic guide to desoldering may be found by clicking here.   If you haven't done it before, secure a circuit board from some discarded electronic device and learn your basic technique on it by removing components as quickly & neatly as possible.  
     
    It would have been much easier with a more specialized de-soldering tool attached to a vacuum.
     
                   
       Once the power jack was  removed & the holes in the motherboard cleaned, soldering a new power jack is fairly easy, but the process leading up to it was not.
         The way to prevent this problem in laptops would have been to either stabilize the power jack so it can't be dislodged by repetitive minor trauma or put a flexible connection between the power jack and the motherboard, as Lenovo has done in their 3000 series.Lenovo Power Jack assembly 
     
    The Lenovo power jack (the yellow round socket in the image) is visible from the rear of the machine, but is not attached directly to the motherboard, but has a bundle of leads that plug into the motherboard.  
     
        The Apple (MacBook) power jack assembly seen below is similar, but the contacts are held to the power "plug" by magnetism.  The power cord can be yanked forcefully away from the laptop without any damage to the power jack.   However, the wires connected to the power jack can still be damaged if excessive direct traction is exerted on them.
     
     
    Macbook power jack assembly
     
     
     See this video of the MacBook power connector in action
                  
     
    Yanking on a cable attached to a plug (as shown in this video) is never a good idea.   Better to push, pull and/or rotate the plug, which is designed to take that strain.
     
    These seem far better engineered for durability than run-of-the-mill laptops.
     
     
    Of all the fixes I came across on the internet, this one was the most straightforward and also the crudest:
     
     
     

     
     
     


    Crudefix

    Comments (27)

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    Jan. 11
    Arthurwrote:
    A magnetic power plug mod for a Thinkpad is delineated here.   It is designed to resemble the Apple MagSafe connector mechanism.   Elegant concept.  Wouldn't work for a Lenovo 3000 or that type, however.
    Jan. 11
    Jan. 11
    Jan. 11
    Arthurwrote:
    A blog posting on power jack problems with an HP laptop, and HP's denial of any responsibility for it
    "Either HP is wrong, and they do have a poorly designed or manufactured component, which they should fix for free. Or give us coupons for purchasing a new laptop.

    Or HP is right, and this is just a usage problem.And as for the untold thousands out there with flaming jacks, well, it's because we just wore them out, or don't connect things properly to begin with, or whatever. And, well, we ought to just shut up, rather than blathering all over the blogosphere and riling people up. But with all the talk out there, you'd think HP could at least put something on their support site about "rumors" about the HP laptop jack problem, and how their investigation has proven that they are not at fault, or whatever way they want to spin it. (If it's there, I sure didn't find it.)

    Absent this, HP will not be on my list for this weekend's new laptop purchase."

    Jan. 11
    Arthurwrote:
    Tinyurl for this page is http://tinyurl.com/2f4bfk
    Jan. 11
    Arthurwrote:
    Problems with power jacks for Dell Notebooks mentioned on this website which offers repair services for most laptop power jacks, out of Tacoma, Washington
    " I don't carry or have the "Industry Unique" Original direct replacement jack to offer you as a replacement, as that DELL jack is proprietary specifically to DELL and of course they will not sell it or make it available.  But I believe my DELL DC POWER JACK SURGICAL REPAIR to be even better than a replacement due to the extra steps taken to help greatly reduce any future problems. I do have a couple of alternatives that do work and have help many, many  of my customers ...to bring back from the dead their DELL laptops.  On top of that...as mentioned before...my surgically repaired DELL power jacks are much stronger than even a new replacement anyways...as far as life span goes.  I'll give you all the information for my service and details along with my address to send in the laptop and the power adapter for the repair. Most likely your power jack is bad, as they go bad all the time with the kind of power jack that yours is using.
     
    The actual jack itself (in your laptop); is proprietary to DELL exclusively ...all to themselves and they will not sell it. So the actual replacement jack is "next to impossible" if not impossible to get on the open market. But (talking with DELL), I've found that they will sell you a motherboard for between $400 to $800; ...how nice of them!  I have however perfected a surgical repair on the original power jack that comes with these DELL's having this unique "3 conductors"...that works (as long as the jack isn't too badly damaged)."
    Jan. 10
    Arthurwrote:
    Power jack repair service in SW Missouri (Springfield on I-44)  They charge just $39.99 to work on a bare motherboard!
    Jan. 10
    Arthurwrote:
    Source for DC power jacks , seems pretty low priced.   Index is rather confusing.  Many pictures of power jacks.
    Jan. 10
    Jan. 10
    Arthurwrote:
    Most extensive list of laptop power jacks along with photos that I have found on internet.   You can search by your laptop's model number.  The web site states the images shown are of the parts they supply.
    Jan. 10
    Jan. 10
    Jan. 10
    Jan. 10
    Jan. 10
    Dec. 31
    Arthurwrote:
    Wichita KS repair shop advertising power jack repairs http://www.notebookmechanix.com/dc-power-jack-repair.php
    Dec. 31
    Arthurwrote:
    Found a source for laptop DC power jack repairs near Twin Cities in MN.  Website looks impressive with photos & details about a great many laptop models.   Pomeroy Computing DC power jackBlog about the company's operations
    Dec. 28
    Arthurwrote:
    " broken power connectors are probably one of the largest sources of laptop
    failure industry wide. They all solder them, and provide no phyiscal
    reinforcement to hold them in place. Then the soft solder fractures from wear
    and tear, and the laptop won't charge. Voila! Planned obsolescence"From a forum post
    Dec. 27
    Dec. 27

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